Privacy Policy
Last updated: January 2025. How FabXE Engineering collects, safeguards, and respects your engineering data and personal information.
1. Introduction
FabXE Engineering ("FabXE", "we", "us", or "our") is dedicated to safeguarding your privacy and protecting the intellectual property of your engineering designs. This Privacy Policy details our policies regarding the collection, utilization, storage, and disclosure of personal information and proprietary engineering data when you interact with our website or submit inquiries for manufacturing quotations.
2. Information We Collect
When you use our website, request a quote, or download technical materials, we may collect the following categories of information:
- Contact Information: Your full name, job title, company name, corporate email address, and telephone number.
- Quotation and Project Data: Specifications, quantities, required timelines, manufacturing process selections, and engineering files (such as 2D/3D CAD models, DXF, DWG, STEP, and PDF drawings) uploaded via our RFQ form.
- Technical Usage Data: Anonymized analytical parameters such as IP address, browser type, referring pages, and device operating systems collected to optimize site performance and accessibility.
3. Confidentiality of CAD Drawings & Intellectual Property (IP)
Strict Non-Disclosure Commitment
FabXE treats all uploaded engineering drawings, 3D CAD files, and technical specifications as strictly proprietary and confidential. Your uploaded files are used solely by our internal estimating and manufacturing engineering personnel to calculate DFM feasibility and generate accurate pricing. We never distribute, sell, publish, or share your proprietary design data with external third parties without prior mutual written consent. Mutual Non-Disclosure Agreements (NDAs) are routinely executed upon request.
4. How We Use Your Information
We process collected information for the following specific purposes:
- To prepare and issue detailed commercial manufacturing quotations and engineering feasibility reviews.
- To communicate order status updates, quality inspection documentation, and shipping notifications.
- To deliver requested engineering checklists, whitepapers, or technical newsletters (with simple one-click unsubscribe options).
- To enhance website user experience and prevent spam or malicious bot submissions.
5. Data Storage and Security
We maintain rigorous technical, organizational, and physical security measures to protect your personal and engineering data against unauthorized access, loss, alteration, or disclosure. All web form submissions are encrypted in transit via Transport Layer Security (TLS 1.3 / SSL). Access to engineering files is restricted strictly to authorized estimators and project managers.
6. Third-Party Service Providers
We do not sell or rent your personal information to marketing brokers. We may share necessary contact parameters with vetted enterprise infrastructure providers who assist in operating our business (such as secure cloud email systems, encrypted form processing gateways, and freight logistics couriers). Each provider is contractually required to maintain data confidentiality.
7. Cookies and Tracking
Our website uses standard browser cookies solely to remember your theme preferences (light/dark mode) and capture anonymous aggregated traffic metrics. You may configure your browser settings to reject or delete cookies at any time without impacting your ability to browse articles or submit RFQs.
8. Contact Us
If you have questions regarding this Privacy Policy, wish to request an NDA prior to sending drawings, or want your information removed from our quoting records, please reach out to us: